1 reviews | Active since May 2016

23 Jan 2020, 21:40

Worst website

I went on Roman's online website to order my pizza as l always do and l was ordering the first pizza was a thin base ham and mozzarella cheese with avo and the second was with pressed beef cube with green pepper as l always get my gf to collect l was shocked to find out that she was only given pizza bases with cheese on it. Am no vegetarian and why wld l part ways with my 100 rand to get a pizza base with cheese l called the store and spoke to Memory Nyiraenda who said she can't do anything and her line Manager Henry Murwira was to call l want my money refunded or my right order and l had logged in with my user name please feel free to see what l had selected at no point wld l just buy a base for 100 /// my profile ID is ***

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Replies (1)
Romans Pizza
Romans Pizza's reply24 Jan 2020, 10:05
Official
Hi Munyaradzi,
We're really sorry to hear that you had such a disappointing experience with your online order! We unfortunately do not have any access to your contact details on this platform. You are welcome to get in touch with us directly at our Head Office so that we can make sure we assist you in having this attended to. All our contact details are listed and available on our official website.
With kind regards, Mandy - Customer Service Manager