1 reviews | Active since Jan 2017
WORST SERVICE EVER - NEVER GO TO ROMANS @ NEW REDRUTH
I am Livid! How dare your cashier shout at me and make a scene when she took my order wrong! She made such a scene that i accepted the pizza and left the store. It is disgusting to say the least how do you employ these type of people to be front of house at your bussiness even the other people in the restaurant were uncomfortable. Why on earth would i order two of the same pizza's? perhaps if they were focused on their job as opposed to all chatting loudly like they were at a party or pub or sitting on their phones they would take the order correct. what happened to customer is king? or do you not value your clients at all - I will never buy from you again and will post this complaint on at least one social media platform daily ! You suck Romans New Redruth. Never again! Rude *********** staff!
Hi Jamie, Oh no...this is most certainly NOT acceptable! I am so sorry for the terrible experience you had at the store. I will make sure to get in touch with you personally tomorrow morning so that this can be addressed with the urgency it deserves. My sincere apologies again.
With kind regards, Mandy - Customer Service Manager
Hi Jamie, Oh no...this is most certainly NOT acceptable! I am so sorry for the terrible experience you had at the store. I will make sure to get in touch with you personally tomorrow morning so that this can be addressed with the urgency it deserves. My sincere apologies again.
With kind regards, Mandy - Customer Service Manager
