Worst service ever.

Item: Romans Pizza
Rating: 2
Author: Armand R

After placing an order, the person taking my order took it wrong after I corrected him 3 times. After waiting more than 20 min he informed my very rudely after I asked him why my food is taking so long, that he entered the wrong order and I should wait for it. Not saying sorry for anything. Then after waiting a nother 10 min I got my food. I have never in my life had such pathetic service, it is unacceptable.

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Replies (1)

Romans Pizza's replyOfficial

22 Mar 2016, 07:40

Hello Arrieq123,

Good morning Armand

Thank you for taking the time to contact us with feedback after your visit to our Rustenburg Square store.

We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.

We will investigate this matter internally and revert back to you with feedback as soon as this matter has been resolved.

Thank you once again for taking the time to bring this matter to our attention.

Kind Regards

Romans Pizza

Romans Pizza's reply22 Mar 2016, 07:40

Official