NP
Niel P

1 reviews | Active since Mar 2009

03 Sept 2015, 13:14

Worst Pizza from Romans ever

Hi There,<br> <br> I purchased 2 large Pizza's on Monday evening from Romans Wierda Park (the one at the Shell garage in Amberfield).<br> <br> I phoned to place the order where I was told waiting time is going to be between 30 - 45 minutes my order number was 320. After 45 minutes I arrived to collect the pizza's (which was cold by the time I collected them) I waited about 10 minutes in line to collect the pizza's.<br> <br> When we started to eat we found that there was anchovies as well as olives on the Fetaroni Pizza and there was olives on the Four in one, both ingredients that we don't eat and that is not supposed to be on the pizza's. This was quite an appetite crusher!<br> <br> I did not go back as I did not had the time or patience to get back into that line and try to explain that there is ingredients on that is not supposed to be on the Pizza. <br> <br> This was really disappointing and a complete waste of money!

0
Replies (1)
Romans Pizza
Romans Pizza's reply03 Sept 2015, 15:37
Official
Hello nieldj,

Thank you for taking the time to give us feedback after your visit to our Wierda Park store.

We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.

We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.

We will revert back to you with feedback as soon as this matter has been resolved.

Thank you once again for taking the time to bring this matter to our attention.

Kind Regards

Liana Stoltzer
Romans Pizza