CS
Craig S
1 reviews | Active since Mar 2013
19 Apr 2016, 19:14
Worse service ever!
I called an order in, I then went to collect, I walked into the store and stood at the counter while the Manager, Zaza stood speaking with the other 2 cashiers and completely ignored me! Eventually someone from the back kitchen shouted at them to serve me. There was no apology or anything! I think this service is disgusting and I will tell everyone I know what shocking service I received and for them not to go there due to the service I received!
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Romans Pizza's replyOfficial
20 Apr 2016, 07:25Hello serfy48,
Good morning Craig
Thank you for taking the time to contact us with feedback after your visit to our Northmead store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally and revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Romans Pizza
Good morning Craig
Thank you for taking the time to contact us with feedback after your visit to our Northmead store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally and revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Romans Pizza
Romans Pizza's reply20 Apr 2016, 07:25
Official
Hello serfy48,
Good morning Craig
Thank you for taking the time to contact us with feedback after your visit to our Northmead store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally and revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Romans Pizza
Good morning Craig
Thank you for taking the time to contact us with feedback after your visit to our Northmead store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally and revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Romans Pizza