AL
Adele L
1 reviews | Active since Nov 2013
08 May 2015, 16:47
Wait 50 min for Pizza , Really ?
Hi there , I phoned in for a pick up , I ordered pizza from Romans Pizza in Northmead , when I got to Romans Pizza I had to wait another 40 min for my pizza which leaves me with 50 min for 2 large pizzas and 1 small pizza , There was so many people who was complaining , I normally wait max 15 min for a pizza .. Unbelievable to wait for food so long while explaining to my kid he must wait for the food and he is so hungry already . Really ?
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Romans Pizza's replyOfficial
10 May 2015, 20:33Hello ***cBoude,
Thank you for taking the time to contact us with feedback after your visit to our Nortmead store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as we have resolved this matter.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza
Thank you for taking the time to contact us with feedback after your visit to our Nortmead store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as we have resolved this matter.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza
Romans Pizza's reply10 May 2015, 20:33
Official
Hello ***cBoude,
Thank you for taking the time to contact us with feedback after your visit to our Nortmead store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as we have resolved this matter.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza
Thank you for taking the time to contact us with feedback after your visit to our Nortmead store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as we have resolved this matter.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza