1 reviews | Active since Jan 2015

07 Feb 2017, 15:14

Unsolicited marketing sms spam is disrespectful

<p>Yesterday I received unsolicited marketing sms from Romans Pizza.</p> <p> </p> <p>Granted there is an opt out in the sms, but who pays for the sms to out out of a service that was never requested or signed up for in the first place!!? Certainly not Romans Pizza! Instead I have to pay for the privillege of opting out of something I never wanted!!</p> <p><br />ENOUGH IS ENOUGH! No more will I pay to opt out of something I didn't sign up for in the first place!!</p> <p><br />Romans Pizza, please don't disrespect customers by sending unsolicited marketing spam to people who have not requested it! And then expecting them to pay for the sms to remove the marketing spam they didn't want in the first place!!!</p> <p> </p> <p>Please remove my number from the database I did not sign up for!</p>

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Replies (2)
Romans Pizza
Romans Pizza's reply08 Feb 2017, 01:50
Official

Hi Tracey, I'm so sorry that this happened! I can confirm that I have sent through a request for your number to be removed from our database. I really do apologise for the frustration.

Kind regards, Mandy - Customer Service Manager

's update14 Mar 2017, 08:39
Reviewer Update

Thank you for the response and removing my number from the database that I never consented to joining.