TERRIBLE SERVICE

As far as I can tell Romans pizza has the most pathetic service I have ever had. If the food doesn't get here cold then it I is the wrong pizza or the ingredients have gotten stuck to the box? HOW HARD CAN IT BE??? Set menu. Plug and play. Food properly delivered warm and the right ingredients. What must one do to get the right food. My money is good I never pay with **** money, I work ****** hard for what I have. CAN YOU GET THIS RIGHT?!?!?!?