Terreble Experience

I ordered a Large chicken n Mayo Feta Pizza at ferndale on Republic today and the pizza was so dry and burnt, and had little drops of feta cheece like they were running out of it.I usually buy here and they make good Pizzas but this time it was terreble When I called the store I spoke to a manager by the name of Eunice who told us to tell the cashier to cook it nice in future, I mean Imagine that😬, what does a cashier get involved here cos they dont work at the Kitche??