DC
Debbie C
1 reviews | Active since Jan 2010
07 Dec 2015, 07:34
*****ING MY PIZZA
PLACED A TELEPHONIC ORDER ON SATURDAY EVENING, WENT TO COLLECT 30 MINUTES LATER AND THE ORDER WAS NOT YET FINISHED. WHEN WE FINALLY GOT THE ORDER THE LADY CHECKED THE PIZZA AND SAID EVERYTHING WAS IN ORDER. WHEN WE GOT HOME THE 2 PIZZA'S WE ORDERED FOR THE KIDS WERE NOT THERE. I HAD TO DRIVE 20KM BACK TO ROMANS TO GET MY PIZZA. SPOKE TO THE GENT THERE AND THEY FOUND THE PIZZA ON THE COUNTER. HE TOOK MY SLIP AND SAID I HAD TO WAIT 15 MINUTES. I TOLD HIM TO GIVE ME THE PIZZA AS MY CHILDREN WERE HUNGRY AND THIS WAS ALREADY 20:30 AT NIGHT AND THEY HAVE NOT HAD SOMETHING TO EAT. HE GAVE ME THE PIZZA BUT KEPT MY SLIP?
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Replies (1)
Romans Pizza's replyOfficial
07 Dec 2015, 08:23Hello Debbie1,
Thank you for taking the time to give us feedback on your experience at our Krugersdorp branch.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and that this matter gets resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Roman's Pizza
Thank you for taking the time to give us feedback on your experience at our Krugersdorp branch.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and that this matter gets resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Roman's Pizza
Romans Pizza's reply07 Dec 2015, 08:23
Official
Hello Debbie1,
Thank you for taking the time to give us feedback on your experience at our Krugersdorp branch.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and that this matter gets resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Roman's Pizza
Thank you for taking the time to give us feedback on your experience at our Krugersdorp branch.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and that this matter gets resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Roman's Pizza