JvdW
Jennifer van der Westhuizen

1 reviews | Active since Nov 2014

09 Sept 2016, 09:32

Shocking Service from Owner Of Mulbarton

<p>I would like to bring to your attention that yesterday i went to romans pizza Mulbarton to get lunch i had two order numbers. I had ordered 3x 4in1 R37.90 Special with 2 Cokes and 1x Cream Soda. when i received the pizza i went back to the office to find there was no Pepperoni on any of the 3 the one pizza had carrots on and there was no sauce on the base it was dry and honestly disgusting. I just got off the phone with a very rude "owner" of romans telling me I should have kept a piece of pizza to prove it to him which i was not aware of I mean if you are hungry you going to eat the food, and that the Carrots must have been the look of pepperoni as they use no carrots (There was not even Pepperoni on the pizza). He then said he will check his camera's to see how the pizza was made and then he offered after making me feel like an idiot a complementary small pizza which I declined as he was not listening and talking over me. He then called me back offering me another 3 pizza's just still with the same tone I explained to him that I am not interested in the pizza's and that I will never go back to a romans pizza. This Owner Mishak has no people s****s what so ever and has a bad attitude.</p>

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Replies (5)
Romans Pizza
Romans Pizza's reply09 Sept 2016, 14:14
Official

Hi Jennifer,

I am so sorry :( I had such a great chat with you this morning - this not how it should have been handled, I am really sorry that you had to experience this!

Romans Pizza
Romans Pizza's reply09 Sept 2016, 14:15
Official

Hi Jennifer,

I am so sorry :( I had such a great chat with you this morning - this not how it should have been handled, I am really sorry that you had to experience this!

Romans Pizza
Romans Pizza's reply09 Sept 2016, 14:16
Official

Hi Jennifer,

I am so sorry :( I had such a great chat with you this morning - this is NOT how it should have been handled, I am really sorry that you had to experience this!

I hope to be able to get in touch with you again.

Regards,

Mandy

Romans Pizza
Romans Pizza's reply09 Sept 2016, 14:16
Official

Hi Jennifer,

I am so sorry! I had such a great chat with you this morning - this is NOT how it should have been handled, I am really sorry that you had to experience this!

I hope to be able to get in touch with you again.

Regards,

Mandy

Romans Pizza
Romans Pizza's reply09 Sept 2016, 14:18
Official

Hi Jennifer,

I am so sorry! I had such a great chat with you this morning - this is NOT how it should have been handled, I am really sorry that you had to experience this!

I hope to be able to get in touch with you again.

Regards,

Mandy