NM
Natalie M
1 reviews | Active since Feb 2015
24 Feb 2015, 21:42
Shocking
Called in and placed my order. When I went to collect the order was wrong. When I complained all the staff started laughing and mocking me as soon asi turned my back. I am a paying customer and the person that helps pay there salaries every month.
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Replies (1)
Romans Pizza's replyOfficial
25 Feb 2015, 08:10Hello Mostertnm,
Thank you for taking the time to contact us with feedback regarding your experience at our Glen Marais store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for bringing this matter to our attention.
Thank you for taking the time to contact us with feedback regarding your experience at our Glen Marais store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for bringing this matter to our attention.
Best regards,
Romans Pizza's reply25 Feb 2015, 08:10
Official
Hello Mostertnm,
Thank you for taking the time to contact us with feedback regarding your experience at our Glen Marais store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for bringing this matter to our attention.
Thank you for taking the time to contact us with feedback regarding your experience at our Glen Marais store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for bringing this matter to our attention.
Best regards,