MK
Martin K
1 reviews | Active since Jun 2019
07 Sept 2019, 19:29
Shame on the owner
Chaotic & Unorganized. They are terribly understaffed. Waited an hour and a half for 2 pizzas. Owner cant be doing this to their employees.
Helpful (0)
Replies (3)0
Replies (3)
Romans Pizza's replyOfficial
10 Sept 2019, 11:07Hi Martin,
I'm so sorry for the disappointing experience you had having to wait so long for your order at one of our stores! I responded to you on the email address you provided to make sure we get all the relevant details and information in order for us to follow up on this.
With kind regards,
Mandy - Customer Service Manager
I'm so sorry for the disappointing experience you had having to wait so long for your order at one of our stores! I responded to you on the email address you provided to make sure we get all the relevant details and information in order for us to follow up on this.
With kind regards,
Mandy - Customer Service Manager
Romans Pizza's reply10 Sept 2019, 11:07
Official
Hi Martin,
I'm so sorry for the disappointing experience you had having to wait so long for your order at one of our stores! I responded to you on the email address you provided to make sure we get all the relevant details and information in order for us to follow up on this.
With kind regards,
Mandy - Customer Service Manager
I'm so sorry for the disappointing experience you had having to wait so long for your order at one of our stores! I responded to you on the email address you provided to make sure we get all the relevant details and information in order for us to follow up on this.
With kind regards,
Mandy - Customer Service Manager
MK
Martin K's updateReviewer Update
10 Sept 2019, 14:43Roman's pizza has contacted me back very swiftly and is investigating. Problem is sorted. Very happy with there customer service. Loyal customer & always will be. Will be contacting hellopeter to remove this comment. Just the feedback I received from them warrants them a 5 star rating! Thank you!
MK
Martin K's update10 Sept 2019, 14:43
Reviewer Update
Roman's pizza has contacted me back very swiftly and is investigating. Problem is sorted. Very happy with there customer service. Loyal customer & always will be. Will be contacting hellopeter to remove this comment. Just the feedback I received from them warrants them a 5 star rating! Thank you!
Romans Pizza's replyOfficial
10 Sept 2019, 17:05Thank you Martin for your follow up message!
Romans Pizza's reply10 Sept 2019, 17:05
Official
Thank you Martin for your follow up message!