GG
Gerhard G
1 reviews | Active since Jun 2019
17 Jun 2019, 16:19
Rude
Roman's Fourways. Never passed our order to the kitchen. Been sitting here for 45mins. When questioning the staff, they pretended like we're the idiots. Also refused to cancel our order and give our money back.
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Replies (1)
Romans Pizza's replyOfficial
18 Jun 2019, 11:57Hi Gerhard,
I'm so sorry for the frustrating experience you had with your order at the Fourways store! May I ask if you would please be so kind to get in touch with me so that I can make sure to have this escalated to the store owner to investigate what might have gone wrong here?
Thank you & kind regards,
Mandy - Customer Service Manager
email: ***
Tel: ***
I'm so sorry for the frustrating experience you had with your order at the Fourways store! May I ask if you would please be so kind to get in touch with me so that I can make sure to have this escalated to the store owner to investigate what might have gone wrong here?
Thank you & kind regards,
Mandy - Customer Service Manager
email: ***
Tel: ***
Best regards,
Romans Pizza's reply18 Jun 2019, 11:57
Official
Hi Gerhard,
I'm so sorry for the frustrating experience you had with your order at the Fourways store! May I ask if you would please be so kind to get in touch with me so that I can make sure to have this escalated to the store owner to investigate what might have gone wrong here?
Thank you & kind regards,
Mandy - Customer Service Manager
email: ***
Tel: ***
I'm so sorry for the frustrating experience you had with your order at the Fourways store! May I ask if you would please be so kind to get in touch with me so that I can make sure to have this escalated to the store owner to investigate what might have gone wrong here?
Thank you & kind regards,
Mandy - Customer Service Manager
email: ***
Tel: ***
Best regards,