AG
Ally G
1 reviews | Active since Oct 2013
06 Mar 2015, 15:24
Romans Willows does not care about call and collec
A few times now I have called Romans Pizza at the Willows shopping Centre. A lot of times they don't answer the phone, all the numbers just keep ringing until the automated voice comes on saying that the number is not available at present. Today, after calling all three numbers on the website, I got no answer. Finally I phoned the Romans Pizza on the corner of Lynnwood Road and Louis Botha. Within seconds they answered the phone and quickly placed my order, very professional. I have complained before, but the Willows Romans does not care about their customers.
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Romans Pizza's replyOfficial
08 Mar 2015, 08:47Hello ADuchess,
Thank you for taking the time to contact us with feedback after your experience with our Willows store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter to ensure that the necessary steps are taken to resolve this matter.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza
Thank you for taking the time to contact us with feedback after your experience with our Willows store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter to ensure that the necessary steps are taken to resolve this matter.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza
Romans Pizza's reply08 Mar 2015, 08:47
Official
Hello ADuchess,
Thank you for taking the time to contact us with feedback after your experience with our Willows store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter to ensure that the necessary steps are taken to resolve this matter.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza
Thank you for taking the time to contact us with feedback after your experience with our Willows store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter to ensure that the necessary steps are taken to resolve this matter.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza