ROMANS--WHY NO MORE SINGLE LARGE/MEDUIM PIZZAS?
Can somebody pkeasevshare with me the reason why Romans Pizza no longer sells large or medium single pizzas to its customers. Today I went to Romans Pizzas in Okavango Crossing Shopping Centre to purchase a single large pizza. I cannot eat two large pizzas by myself. I was told i cannot purchase a large or meduim single pizza but I can purchase a single small. Guess what...I dont want a single small pizza. Needless to say I walked out and went to your opposition Dominos who do sell single large pizzas and had a great pizza. Thank you Dominos. You have just got yourself a new customer. To Romans...I really wish I could understand your madness. I am sure I am not the only person out there who would like to purchase a single large pizza and not two pizzas.
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Replies (4)
Romans Pizza's replyOfficial
26 Nov 2019, 14:54Hi Robert,
We're really sorry for the frustration and disappointment! We will make sure we get in touch to follow up with you.
Kind regards, Mandy - Customer Service Manager
We're really sorry for the frustration and disappointment! We will make sure we get in touch to follow up with you.
Kind regards, Mandy - Customer Service Manager
Romans Pizza's reply26 Nov 2019, 14:54
Official
Hi Robert,
We're really sorry for the frustration and disappointment! We will make sure we get in touch to follow up with you.
Kind regards, Mandy - Customer Service Manager
We're really sorry for the frustration and disappointment! We will make sure we get in touch to follow up with you.
Kind regards, Mandy - Customer Service Manager
's updateReviewer Update
29 Nov 2019, 19:02Yeah Sure Mandy .......When the ***s come home perhaps....still waiting for that call
's update29 Nov 2019, 19:02
Reviewer Update
Yeah Sure Mandy .......When the ***s come home perhaps....still waiting for that call
Romans Pizza's replyOfficial
29 Nov 2019, 19:12Hi Rob,
Not sure if you saw any missed calls 3 days ago from our HO line, 087? I also rep**** to the email address you provided on your post 3 days ago -
The recent two campaigns that we ran from July onward until end October 2019, where we introduced the "Single Large Pizza" for the first time was valid until 31st October. Because this was a brand new offer and campaign Our Marketing Department is currently analyzing all the data, figures and feedback that we have collected during the campaign to review and consider how we can make this a permanent menu item going forward.
Prior to this, we have always been known for our "Two Large Pizzas for One low price" business model and offer - something that our customers have commended us for staying true to. We are in the final process to review all the collected data of the past two campaigns to allow us to make an informed decision to have this option available for our customers at the best price point.
I really am sorry for any disappointment & frustration in not having this option available at the moment Robert.
Not sure if you saw any missed calls 3 days ago from our HO line, 087? I also rep**** to the email address you provided on your post 3 days ago -
The recent two campaigns that we ran from July onward until end October 2019, where we introduced the "Single Large Pizza" for the first time was valid until 31st October. Because this was a brand new offer and campaign Our Marketing Department is currently analyzing all the data, figures and feedback that we have collected during the campaign to review and consider how we can make this a permanent menu item going forward.
Prior to this, we have always been known for our "Two Large Pizzas for One low price" business model and offer - something that our customers have commended us for staying true to. We are in the final process to review all the collected data of the past two campaigns to allow us to make an informed decision to have this option available for our customers at the best price point.
I really am sorry for any disappointment & frustration in not having this option available at the moment Robert.
Romans Pizza's reply29 Nov 2019, 19:12
Official
Hi Rob,
Not sure if you saw any missed calls 3 days ago from our HO line, 087? I also rep**** to the email address you provided on your post 3 days ago -
The recent two campaigns that we ran from July onward until end October 2019, where we introduced the "Single Large Pizza" for the first time was valid until 31st October. Because this was a brand new offer and campaign Our Marketing Department is currently analyzing all the data, figures and feedback that we have collected during the campaign to review and consider how we can make this a permanent menu item going forward.
Prior to this, we have always been known for our "Two Large Pizzas for One low price" business model and offer - something that our customers have commended us for staying true to. We are in the final process to review all the collected data of the past two campaigns to allow us to make an informed decision to have this option available for our customers at the best price point.
I really am sorry for any disappointment & frustration in not having this option available at the moment Robert.
Not sure if you saw any missed calls 3 days ago from our HO line, 087? I also rep**** to the email address you provided on your post 3 days ago -
The recent two campaigns that we ran from July onward until end October 2019, where we introduced the "Single Large Pizza" for the first time was valid until 31st October. Because this was a brand new offer and campaign Our Marketing Department is currently analyzing all the data, figures and feedback that we have collected during the campaign to review and consider how we can make this a permanent menu item going forward.
Prior to this, we have always been known for our "Two Large Pizzas for One low price" business model and offer - something that our customers have commended us for staying true to. We are in the final process to review all the collected data of the past two campaigns to allow us to make an informed decision to have this option available for our customers at the best price point.
I really am sorry for any disappointment & frustration in not having this option available at the moment Robert.
's updateReviewer Update
29 Nov 2019, 19:56Hi Mandy
Thank you for your prompt response.
My apologies. I went through my emails and yes you did respond via email so please do accept my sincerest apologies. The 3 x missed calls from an 087 number i don't see unfortunately. I do see one from an 081 number on the 27 Nov at 15h21.
Thank you for your prompt response.
My apologies. I went through my emails and yes you did respond via email so please do accept my sincerest apologies. The 3 x missed calls from an 087 number i don't see unfortunately. I do see one from an 081 number on the 27 Nov at 15h21.
's update29 Nov 2019, 19:56
Reviewer Update
Hi Mandy
Thank you for your prompt response.
My apologies. I went through my emails and yes you did respond via email so please do accept my sincerest apologies. The 3 x missed calls from an 087 number i don't see unfortunately. I do see one from an 081 number on the 27 Nov at 15h21.
Thank you for your prompt response.
My apologies. I went through my emails and yes you did respond via email so please do accept my sincerest apologies. The 3 x missed calls from an 087 number i don't see unfortunately. I do see one from an 081 number on the 27 Nov at 15h21.