LM
Lesley M

1 reviews | Active since Sept 2016

24 Aug 2018, 17:24

Romans pizza sells raw food

When I order Romans Pizza I specifically request that the pizza is crispy otherwise I get a raw based pizza. Even when I order Crispy, the pizza still comes back raw. Romans pizza does not bake their bases long enough and it is making us ill. When I called in tonight and requested that they make the base crispy, they said they were not able to do so as they were too busy. So I then asked them to cancel my order after which they said of course we will make it crispy and when I collected the pizza the base was raw, so they have not in fact made it crispy.

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Replies (1)
Romans Pizza
Romans Pizza's reply03 Sept 2018, 08:38
Official

Hello Lasley

Thank you for your feedback. Our pizzas all go through the oven for a certain time and when you request them to be crispy, it means they would need to go through the oven twice which is not policy. I apologise that this has come as a disappointment to you.

Regards,