JL
Joy L

1 reviews | Active since Mar 2015

12 May 2017, 12:35

Romans Pizza - Plumstead - What was I eating?????

<p>I must really say that I enjoyed Romans Pizza in Midrand Johannesburg. I have now moved back to CPT and was chuffed when they opened at Romans Pizza in Plumstead. However, the first time I bought a pizza there both pizzas were lacking in topping. I dismissed that and thought maybe it would get better. However, last night I bought a barbeque rib pizza and chicken pizza. The base is chewy and tough and the rib. Is that meat or sinew??. I could hardly chew or swallow that combination and there were pieces of onion skin on my pizza. Please Romans. I paid R170 for two pizzas that were aweful. If you warned me, I would have gone to Panarottis Claremont -5 stars for their pizza with a nice crispy base and plenty of crisp fresh toppings.</p>

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Replies (1)
Romans Pizza
Romans Pizza's reply12 May 2017, 12:53
Official

Hi Joy, Thank you for your time to talk. I'm so sorry for the disappointment with the quality pizza you got at the Plumstead store! As discussed during our call, I will make sure to escalate your feedback to the Regional Manager for Cape Town to get in touch with you personally so that we can fix what went wrong here. Thanks again for letting us know about this. Kind regards, Mandy - Customer Service Manager