Romans pizza customer relations

I was at romans pizza to buy myself a pizza pie yesterday. Two people inside the shop, probably waiting for their orders. No one at the order counter. I stood in front of the pizza pie menu to decide which one I’d like. I decided to buy 4. When I was ready to order I got told that I must go to the other end of the counter (away from the menu from which I was going to order from) to place my order. I rep**** that I would like to place a order from that menu and she refused to take my order and still I was the only potential customer in the shop. I left without ordering anything and because of this treatment I will not set my foot in a Romans pizza again. Seems like they’ve got enough customers to treat some customers with the utmost disrespect.