Romans Pizza Croydon

Item: Romans Pizza
Rating: 2
Author: Lisa T

Yesterday I called and placed an order with the Romans Pizza in Croydon. I told the lady I am coming from work so I will be there at 16h30, but to have it ready earlier as traffic is unpredictable. I arrived at 16h30 at the drive through was made to wait as the order was still not ready. The cashier kept telling me its done, but actually made me wait until just after 16h30. I got home and I had the incorrect order as well. Bad service and they could'nt even get the order correct. I will definitely be telling all my friends never to make use of that Romans Pizza again.

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Replies (1)

Romans Pizza's replyOfficial

17 Feb 2016, 10:36

Hello Lisa Thiel,

Good morning Lisa

Thank you for taking the time to contact us with feedback after your visit to our Croydon store.

We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.

We will investigate this matter internally to ensure the responsible persons are taken to task and this matter resolved.

We will revert back to you with feedback as soon as this matter has been resolved.

Thank you once again for taking the time to bring this matter to our attention.

Kind Regards

Romans Pizza

Romans Pizza's reply17 Feb 2016, 10:36

Official