AC
Adam C
1 reviews | Active since Dec 2017
15 Apr 2019, 10:54
Romans Pizza Clearwater Missing Ingredients Twice
We ordered Tangy Russian Pizza from romans and it had no carmelized onions. This is the second time this has happend. The last time the manager called my wife and had some simple excuse. This time we ordered medium Pizza’s and the same thing happened.
We moved to this area recently and we love Romans. Looks like this Romans just does not have the same quality as the others.
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Romans Pizza's replyOfficial
15 Apr 2019, 16:59Hi Adam & Angelique,
Thank you both for bringing this to our attention. I am so sorry for the ongoing frustration and disappointment you seem to be experiencing with not getting your caramelised onion with your Tangy Russian Pizza. I can certainly understand and appreciate that you are not happy about this. I will make sure to follow up with the store to find out why this continues to be a problem.
Thank you & kind regards,
Mandy - Customer Service Manager
Thank you both for bringing this to our attention. I am so sorry for the ongoing frustration and disappointment you seem to be experiencing with not getting your caramelised onion with your Tangy Russian Pizza. I can certainly understand and appreciate that you are not happy about this. I will make sure to follow up with the store to find out why this continues to be a problem.
Thank you & kind regards,
Mandy - Customer Service Manager
Romans Pizza's reply15 Apr 2019, 16:59
Official
Hi Adam & Angelique,
Thank you both for bringing this to our attention. I am so sorry for the ongoing frustration and disappointment you seem to be experiencing with not getting your caramelised onion with your Tangy Russian Pizza. I can certainly understand and appreciate that you are not happy about this. I will make sure to follow up with the store to find out why this continues to be a problem.
Thank you & kind regards,
Mandy - Customer Service Manager
Thank you both for bringing this to our attention. I am so sorry for the ongoing frustration and disappointment you seem to be experiencing with not getting your caramelised onion with your Tangy Russian Pizza. I can certainly understand and appreciate that you are not happy about this. I will make sure to follow up with the store to find out why this continues to be a problem.
Thank you & kind regards,
Mandy - Customer Service Manager