Romans Pizza and Uber eats

Uber eats ****s people of money. I placed an order for R153 for one large pizza via Uber eats from Croydon Romans Pizza, I then cancelled as the app was hanghing and called the shop directly which they delivered the new order. I swiped for 2 pizzas and yet R153 was deducted from card saying the order was delivered when I advised that I even told the driver via the app that I dont want that order anymore and yet he says he delivered it. He then went back with it and uber eats dont want to refund me and Romans Croydon says they cannot assist. I paid for something I did not get. He could have atleast left pizza with the security since he said he delivered it. The economy is really down struck for everyone and its not often that we get to buy our kids taekouts but to pay for food that you did not receive and the retailers are saying they cant help you, its really a bad service. I want my money back or they must deliver that pizza that I paid for. The show s completed on the Uber Eats app so they took the money and pizza back.