Romans Mayville Bad Service Again

Ordered Pizza online, 25/04/2025 delivery time was said to be 18:36 and by 19:36 the pizza was still not delivered. Not the first, second, nor third time I have problems with them. Once it went so far that the Customer Service Manager contacted me. This place's service really went backwards. I understand month end is a rush but then they are gonna have to make a plan to get people's pizza delivered on time. About 5 minutes went by while typing this review and I am still waiting.