Romans chatsworth

This is the 3rd time i have a problem with romans chatsworth. They service is totally useless. The owner of the franchise does not pay heed to customers complains. They rob the customers of chicken toppings, when a customer complains the owner has alot to say. He is not believing the customer he wants us to come back to his store, when i requested a driver to collect the pizza from my home he is not willing to go to that extent. He says how we purchased thats how we should bring it. This man has a attitude problem... Customers shouldn't support this store has he says he doesnt take **** from anyone. When i told him that im going too report him he said do as u please. This is the type of attitude this man displays to customers. After all he owns this franchise