Romans after sales service

Still waiting for them to contact me they keep sending me emails saying the below ive done this 4 times now still no resolution

Thank you for reviewing Roman's Pizza. We would appreciate the opportunity to get in touch with you directly to discuss your review. Please follow the link https://romanssabrand.bpdpins.co.za/goreview-crm?revid=89FN7CiY so that we may get in touch.