Romance Park view worst branch ever.
Worst experience ever from Romance Park view. On black friday pizza xame soggy wet and damaged 3 hours late. Then today order via MrD and again same branch doesnt read instruction from Mr D foods. Pizza shouldn't have onions. When is cancelled the order for a redo. Then they messed up the order again and didnt remove onions and this time the places the pizza toppings on the wrong pizza and again everything took 3 hours
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Replies (2)'s updateReviewer Update
21 Dec 2020, 12:34Currently receiving exceptional Service from Romance Main Franchise. Will Post Final Results once resolved.
's update21 Dec 2020, 12:34
Reviewer Update
Currently receiving exceptional Service from Romance Main Franchise. Will Post Final Results once resolved.
's updateReviewer Update
22 Dec 2020, 11:39Romance Franchise Manager contacted me and will be replacing the branch Manager and add additional training to the staff. It was also found that Mr D Foods was not sending the Exclusion and Allergies through receipt, however was promised that Romance Online will have a Better Tracking system involved to follow your orders and was suggested to Use Romance Pizza Online ordering system in future. This will be tested in the next 5 - 7 Working days. Thank you
's update22 Dec 2020, 11:39
Reviewer Update
Romance Franchise Manager contacted me and will be replacing the branch Manager and add additional training to the staff. It was also found that Mr D Foods was not sending the Exclusion and Allergies through receipt, however was promised that Romance Online will have a Better Tracking system involved to follow your orders and was suggested to Use Romance Pizza Online ordering system in future. This will be tested in the next 5 - 7 Working days. Thank you