AM
Anth M
1 reviews | Active since Feb 2014
20 Feb 2015, 09:45
Ridiculous service
I went to Romans in Wilro Park yesterday to order pizza. I wanted 1 large and 1 medium pizza. I was then told that i MUST take 2 LARGE pizzas in the same box. I did not want 2 large pizzas. (the special is also only on between Sundays and Wednesdays where you can buy 2 large pizzas for R99)<br> <br> I then said that i will pay for it separately and the I was then told that I cannot do it like that - i find this ridiculous!! <br> <br> Romans Pizza lost my business. I will never go back there.
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Romans Pizza's replyOfficial
20 Feb 2015, 13:15Hello Antheav,
Thank you for taking the time to contact us with feedback after your visit to our Wilropark store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza
Thank you for taking the time to contact us with feedback after your visit to our Wilropark store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza
Romans Pizza's reply20 Feb 2015, 13:15
Official
Hello Antheav,
Thank you for taking the time to contact us with feedback after your visit to our Wilropark store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza
Thank you for taking the time to contact us with feedback after your visit to our Wilropark store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza