Revolting Pizza Disgusting Customer Service

I ordered a Bacon Supreme Pizza and a Supreme Pizza yesterday. The menu describes the filling on the Supreme Pizza includes BEEF cubes. Imagine my surprise when I discovered that the cubes were not beef but were either ham or processed Vienna pieces and not the advertised BEEF cubes.

I called and spoke to Stephanie who informed me that often the staff mistakenly place ham pieces on the pizza, but that I should call at the store and they would remake the pizza and would show me what it should be like, but that the beef was not conventional beef (false advertising!). Then the call was terminated. I called back and asked why the call was terminated, to be told that it must have been a network fault. Stephanie was in no doubt that I was not happy with the pizza. I informed her I would be calling the customer care line.

I called 0 ********** and spoke to Ashley, who was rude and put the phone down on me.

I technically paid R159.90 for an inedible pizza. If I had wanted processed Viennas on a pizza, I would have ordered that - this is shocking, and I do not ever see myself supporting a store that misleads the public.

I am also of the opinion that Stephanie and Ashley have no clue how to deal with a client who did not get what was ordered!

I am shocked and disgusted!