DL
Dawid L

1 reviews | Active since Jan 2015

02 Jun 2020, 19:06

Really bad service - Romans Pizza Midrand (Sanridge)

Ordered two pizzas for delivery. 30 Minutes later I get a call telling me the driver has left and asking me to meet the driver halfway. I enquired about this and was advised that the driver does not want to drive at night as it is dark. I enquired if I am still being charged the delivery fee and the reply was yes. I mentioned that I do not want to pay for a delivery if I have to drive to go and pick it up anyway. The guy just put the phone down in my ear. Really ****py service.

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Replies (1)
Romans Pizza
Romans Pizza's reply03 Jun 2020, 11:03
Official
Hi Dawid,
 We're really sorry to hear that you had such a disappointing experience with your online order! We unfortunately do not have any access to your contact details on this platform. You are welcome to get in touch with us directly at our Head Office so that we can make sure we assist you in having this attended to. All our contact details are listed and available on our official website.

With kind regards, Mandy - Customer Service Manager