IS
Issie S
1 reviews | Active since Mar 2009
02 Aug 2019, 12:03
Raw Romans Pizza
I bought a large Bacon and Avo pizza at Romans, Waterkloof Ridge on 24 July 2019 (order nr 135). When I arrived home (Moreletta Park) and started to eat I realized that the pizza dough is raw on the inside (I took pictures that I can forward to Romans) but because it’s quite a distance to travel back to Waterkloof Ridge I had to throw away the pizza because I tried to bake it in the oven but it didn’t bake throughout the dough.
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Romans Pizza's replyOfficial
05 Aug 2019, 14:14Hi Issie,
I am so sorry for the disappointment with the quality of your pizza! I understand that the area manager did manage to get hold of you to follow up and make sure that we replace this order for you. Our apologies again for disappointing you Issie!
With kind regards,
Mandy - Customer Service Manager
I am so sorry for the disappointment with the quality of your pizza! I understand that the area manager did manage to get hold of you to follow up and make sure that we replace this order for you. Our apologies again for disappointing you Issie!
With kind regards,
Mandy - Customer Service Manager
Romans Pizza's reply05 Aug 2019, 14:14
Official
Hi Issie,
I am so sorry for the disappointment with the quality of your pizza! I understand that the area manager did manage to get hold of you to follow up and make sure that we replace this order for you. Our apologies again for disappointing you Issie!
With kind regards,
Mandy - Customer Service Manager
I am so sorry for the disappointment with the quality of your pizza! I understand that the area manager did manage to get hold of you to follow up and make sure that we replace this order for you. Our apologies again for disappointing you Issie!
With kind regards,
Mandy - Customer Service Manager