IL
Ivan L
1 reviews | Active since Apr 2013
06 Apr 2016, 12:34
****** treatment
So on holiday I decided to get some pizza for me and my family by Roman's pizza in Paarl. When I ordered I was told by a black patron there's not enough dough for the thicker bases for pizza and so I got the thinner one's (6 large one's) . But the black customer directly after me she did not tell them this (they ordered 4 large ones with thicker bases ) when I complained she told me they can't change the order yet there came more black customers in and got the thicker bases too. I'm now so very disappointed I might not return as a customer again.
Helpful (0)
Replies (1)0
Replies (1)
Romans Pizza's replyOfficial
06 Apr 2016, 12:56Hello Stormleopard,
Good afternoon Ivan
Thank you for taking the time to contact us with feedback after your visit to our Paarl store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally and revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Romans Pizza
Good afternoon Ivan
Thank you for taking the time to contact us with feedback after your visit to our Paarl store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally and revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Romans Pizza
Romans Pizza's reply06 Apr 2016, 12:56
Official
Hello Stormleopard,
Good afternoon Ivan
Thank you for taking the time to contact us with feedback after your visit to our Paarl store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally and revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Romans Pizza
Good afternoon Ivan
Thank you for taking the time to contact us with feedback after your visit to our Paarl store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally and revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Romans Pizza