****py Service

Romans Mayville's service has really gone backwards. Tonight (14/5/22) I ordered Pizza for delivery and after having to repeat my order several times to the lady on the phone before she got it right, she finally got it and said 30-35 Minutes. An hour later my pizza still hasn't arrived of which I called them again and told them they are late. The lady on the phone then said 40-45 minute and even if that was so they were still late. She told me that the order already left and I said if it's cold I am sending it back. More than 20 minutes later the driver showed up and I checked my order and it was cold. He told me he left 10 minutes ago and according to the lady on the phone he left about half an hour ago. I sent the order back as I am not paying over R300 for cold pizza. The order was placed roughly 17:40 and the driver only got there at 19:00 so that is double the time they gave me. This is not the first time I have trouble with Mayville's orders. Previously they didn't even get my order right.