NG
Nico G

1 reviews | Active since May 2010

15 Sept 2015, 19:49

POOR service from Roman's

I phoned today to get a pizza and ordered a thick base. My wife went to collect and still need to wait 20min. When we received the pizza it was on a thin base. The manager said that he ran out of stock??? It's the 15th of the month??? Will not buy again from them.

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Replies (1)
Romans Pizza
Romans Pizza's reply16 Sept 2015, 07:51
Official
Hello nico08285,

Thank you for taking the time to contact us with feedback after your visit to our Worcester store.

We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.

We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.

We will revert back to you with feedback as soon as this matter has been resolved.

Thank you once again for bringing this matter to our attention.

Kind Regards

Liana Stoltzer
Romans Pizza