1 reviews | Active since Jan 2016

11 Apr 2016, 14:57

Poor service at Romans Potch

I visited Potchefstroom Romans pizza to buy myself a salad for lunch. A \chefs salad\" i repeatedly asked if the order was right due to previous experience with this specific branch. Got the salad and drove to work. When i opened it, it was a greek salad!!! No meat in sight!!! Utterly disgusted with once again bad service from this franchise i dicided to call the resturant and speak to the manager. After calling for 5 times and no answer i decided to post this complaint. Apart from dough being raw on pizza's on numerous occasions, and orders being wrong i have had enough. I really don't want free food. Just want what i pay for."

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Replies (1)
Romans Pizza
Romans Pizza's reply19 Apr 2016, 13:27
Official
Hello andreklopper,

Good afternoon Andre

Thank you for taking the time to contact us with feedback after your visit to our Potchefstroom store.

We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.

We will investigate this matter internally and will revert back to you with feedback as soon as this matter has been resolved.

Thank you once again for taking the time to bring this matter to our attention.

Kind Regards

Romans Pizza