DR
Dylan R
1 reviews | Active since Oct 2015
31 Oct 2015, 15:03
Poor attitude/ service
Ordered a take out! When I arrived to pick up order incorrect, offered to make new pizza and keep the other on top of oven, I declined and said I would like both pizzas fresh. Pizzas then taken and thrown onto oven with lots of tongue clicking and rolling of eyes even though it was NOT MY MiSTAKE!!! Only 3 staff on duty as well!!!
Helpful (0)
Replies (1)0
Replies (1)
Romans Pizza's replyOfficial
02 Nov 2015, 09:18Hello Dylboy0901,
Thank you for taking the time to give us feedback on your experience at our Edenvale store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans pizza
Thank you for taking the time to give us feedback on your experience at our Edenvale store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans pizza
Romans Pizza's reply02 Nov 2015, 09:18
Official
Hello Dylboy0901,
Thank you for taking the time to give us feedback on your experience at our Edenvale store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans pizza
Thank you for taking the time to give us feedback on your experience at our Edenvale store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans pizza