Please speed up your services

I ordered 4 BBQ Chicken Pizza Pie around 6:27 I waited but it told me my order was delayed and it searched for another delivery driver it kept doing so till it gave me about 2 to 3 drivers that time it was eventually around 7:50 then it gave me another driver who waited for about 40 minutes when it was around 8:37 it gave me another delay saying the order is gonna be done at 8:59 I eventually cancelled the order but me and my father didn’t get nothing to eat today and they should speed up my refund because I don’t understand the 3 to 5 days because i could be buying something better