VP
Victor P
1 reviews | Active since Mar 2009
14 Mar 2015, 11:26
Pizza's quality down
I bought two medium BBQ Chicken Supreme Pizzas and discovered that the pizza was quite dry. it seems to me that less BBQ sauce is added which then causes the dryness. I've been buying the same pizza for some time and always found it to well moist and enough BBQ sauce. It seem to me that the management is scaling down on the quantity of sauce which definitely effects the quality. Come on Soneike you surely can up your quality as before. You guys make a good pizza, don't spoil it now.
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Romans Pizza's replyOfficial
16 Mar 2015, 07:27Hello Victor Peters,
Thank you for taking the time to contact us regarding your experience at our Soneike store
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza
Thank you for taking the time to contact us regarding your experience at our Soneike store
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza
Best regards,
Romans Pizza's reply16 Mar 2015, 07:27
Official
Hello Victor Peters,
Thank you for taking the time to contact us regarding your experience at our Soneike store
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza
Thank you for taking the time to contact us regarding your experience at our Soneike store
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza
Best regards,