TT
Trishia T
1 reviews | Active since Jul 2015
08 Jul 2015, 12:56
Pizza not properly cooked
We went to the Romans in Honeydew and ordered two medium pizzas. We have ordered at that Romans a few times and the pizza was always great. The staff is always friendly and greet with a smile. We took the pizza home and we were very disappointed when we ate the pizza. The base wasn't cooked properly and the chicken was weird and looked minced. It was such a waste of money and very disappointing.
Helpful (0)
Replies (1)0
Replies (1)
Romans Pizza's replyOfficial
10 Jul 2015, 11:23Hello Trish_Tee,
Thank you for taking the time to contact us with feedback after your disappointing visit to our Honeydew store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Roman's Pizza
Thank you for taking the time to contact us with feedback after your disappointing visit to our Honeydew store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Roman's Pizza
Romans Pizza's reply10 Jul 2015, 11:23
Official
Hello Trish_Tee,
Thank you for taking the time to contact us with feedback after your disappointing visit to our Honeydew store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Roman's Pizza
Thank you for taking the time to contact us with feedback after your disappointing visit to our Honeydew store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Roman's Pizza