BG
Bina G

1 reviews | Active since Apr 2019

18 Sept 2020, 20:20

PETHIC Customer services and driver attitude poor food quality

I would like to share this horrible experience that i have had with Romans pizza Ridgeway i wouldnt even bother to rate them one star but because irs tge only way to write a reviwe .A few weeks ago i have ordered a pizza and asked for delivery when my pizza arrived i had the driver argue with me for hours saying that he did not have change to give on delivery refusing to give my order because he didnt have the change and still turned around telling me **** you..on the 17/09/2020 i have placed a order geting my pizza 1 hour and half late delivered to me a tripple cheese pizza that had no cheese on it whatsoever i am highly disappointed with service of romans pizza Ridgeway it is pethic the full order was not even delivered tge driver did not bring the cold drink that waa ordered with it and my pizzas were cold the customer service is disgusting absolutely pethic i would never recommend youll to anyone...o do ha e the pictures of the pizza but there is no place to upload it unfortunately...

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Replies (1)
Romans Pizza
Romans Pizza's reply22 Sept 2020, 13:08
Official
Hi Bina,
We're really sorry to hear that you've had so many terrible experiences at the store with your recent orders! We will make sure we get in touch to follow up and investigate to have this properly addressed and attended to. 

With kind regards, Mandy - Customer Service Manager