Paying for raw pizza

Yesterday i bought 3 pizza's from Romans. Small four in one, Large supreme and large peri peri chicken. The amount was around R197. We ate the small pizza in town and it was fine. We got home and our visitors arrived later. I offered everyone a slice of pizza. How embarrassing when we found that both large pizza's were raw. The dough was so raw that everyone left their pizza after the first bite. How can Romans charge so much money and give you raw pizza?