pathic service burned chilies on the pizza

Good day, Yesterday I bought a three cheese with extra chilies pizza (2) from Romans carnival, when the lady opens it, the chilies was burned. I had not time to argue or give it back because I was rushing for a ceremony. The last i paid for the chilies and they didn't put the chilies on I told the lady to leave it because I was in hurry. But this is now getting out of hand. I have a picture of the burned chilies on the pizzas. How do u treat people like this and think nothing about. I am always rush for time and think that romans are the best option but to get this, it is actually pathic. both burned