1 reviews | Active since Jul 2017
Pathetic service
<p>We ordered a meat lasagne from Romans in fordsburg, got home and opened it to a terrible smell. The mince within the meat lasagna had gone off. To top that off, the manager was extremely rude and had informed me that the food was freshly made however later contradicted himself by saying he is going to check the shelf life date, and thereafter had informed me that it had been on the shelf for 3-4 days . If this is the kind of service they provide to their cutomers </p> <p>i am absolutely digusted, and will no longer be supporting this store, seeing as this is an absolute disgrace to the franchise name. I would advise people to stay away from this store </p>
Hi Khalid, As per our telephonic conversation, again - our sincere apologies for the experience you had at the Fordsburg store. I have escalated this as matter of urgency to the store owner to make sure this is attended to. With kind regards, Mandy - Customer Service Manager
Hi Khalid, As per our telephonic conversation, again - our sincere apologies for the experience you had at the Fordsburg store. I have escalated this as matter of urgency to the store owner to make sure this is attended to. With kind regards, Mandy - Customer Service Manager
