Pathetic sercice

I went to Romans Pizza, at the Valley View center in Noordheuwel Gauteng on 9 May 2021 to buy Lasagna.

When I entered the store, the cashier and the rest of the staff weren't very helpful. And also the knowledge about the menu wasnt very good We ordered and the lady said the food will be ready in 30 minutes. After 30 minutes I went back to collect the food. I had to wait 15 minutes extra for my food. When we opened the food, it was Icy cold.

For a take away business this is totally wrong. I will never support that branch again. Please train your staff for better service.