Pathetic Customer Service

I placed an order on the Romans Pizza Online website on the 19th of October 2022. I got a call from the manager stating that they have "NO MOTORBIKES AVAILABLE BECAUSE THEY ALL ARE IN FOR A SERVICE" NOT EVEN 1.

The manager then told me they will give me a REFUND which will take 1-3 Days. UNDERSTANDABLE. I then waited 1-3 Days and still nothing. Afterward, I contacted the franchise owner of Romans Pizza STELLENBOSCH, which then told me that I need to wait 1-5 Days. Okay, Understandable and I waited.

Today is 24 October 2022 and still no refund. I made contact with ANTONETTE from Romans Pizza Head office. The rudest person behind a Call Center in head office. She then stated " She doesn't have time for this now and who says WE OWE YOU A REFUND?

I urge you guys to NOT buy online from Romans Pizza, just in case they don't have MOTOR BIKES AVAILABLE. I have never before experienced such rude service from ROMANS PIZZA.

If someone in a higher position than ANTONETTE FROM THE HEAD OFFICE reads this review, I ask you to please reply to this review so I can report her. The call time was 24 October 2022 at 10:59 AM. Please review the call log