sJ
sonja J
1 reviews | Active since Jan 2015
30 Jun 2015, 17:28
order
i make a telephonic order at 15:38 on 30 jun 2015 and said pick up time after 4 when o arrive at 16:10 i pay with my card and waited and waited 16 : 26 sorry for waiting but when i pay she didnot tell me she did not make my order i i knew that i would have cancelled and left the i waisted airtime to phone and for what tp stand on the shop and wait this is the 3 time thos happen the pass i did not cpmplain but sorry if i am n not imported customer they could sai and i will order from debonairs
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Romans Pizza's replyOfficial
01 Jul 2015, 07:56Hello sonjajones,
Thank you for taking the time to contact us with feedback after your experience with our Ermelo store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza
Thank you for taking the time to contact us with feedback after your experience with our Ermelo store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza
Romans Pizza's reply01 Jul 2015, 07:56
Official
Hello sonjajones,
Thank you for taking the time to contact us with feedback after your experience with our Ermelo store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza
Thank you for taking the time to contact us with feedback after your experience with our Ermelo store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza