Online orders - Walmer Park Port Elizabeth

I ordered online at 19:13 on 17 September 2020. The order included one Chef salad and 2 Greek sauces (I ordered an extra one). I arrived to pick up the order at 19:42, and even though they were not busy, I was told to wait as the order was not done. They then gave me an incorrect order of 2 Greek salads, which means I had to wait a further 10 minutes so that they could make my Chef salad. I only received my order at 19:55. When I opened the salad at home, I saw that it was very small and haphazardly made, definitely not normal quality. I paid for an extra portion of mozzarella, but there was less mozzarella than even a normal salad would have, I counted only 5 pieces in total. I did not get what I paid for, my order was messed up, and I had to wait for it to be remade. This is not the first time that my online order has been faulty at the same branch, but this time I paid for something I did not receive. The branch must please attend to the quality of their food, as well as their attention to online orders, as it is severely lacking.