MS
Marde S

1 reviews | Active since Mar 2016

02 Dec 2016, 18:33

Not-so-thick-based-pizza and sopping-wet!!

<p>We have ordered 2 large pizzas, both thick base. When we receive our order, firstly one of the pizzas were thin and did not raise and secondly when we picked up the box, the box was wet underneath. We are very disapointed as we always make use of Roman's pizza. </p> <p>I would like to know what Roman's is going to do about this problem we as your customers are facing. </p> <p>Email: ********** <p> </p>

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Replies (1)
Romans Pizza
Romans Pizza's reply06 Dec 2016, 21:40
Official

Hi Marde, the store owner at Wilropark did report the incident to me. I believe the manager on duty at the store did offer to replace your order which you declined and insisted on a refund.

Kind regards, Mandy - Customer Service Manager