TB
Taryn B
1 reviews | Active since Sept 2011
28 Feb 2015, 19:16
non existent service
Shocking service at Pineslopes. Called in an order, consultant couldn't tell the difference between collection and delivery. Couldn't tell me where the store was and was generally ***********. Poor service delivery continued on going to collect my order as the consultant could not have been more sulky and unhelpful if she tried. First time using this branch and it was pathetic!
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Replies (1)
Romans Pizza's replyOfficial
01 Mar 2015, 10:19Hello TMB,
Thank you for taking the time to contact us regarding your experience at our Pineslopes store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback once we have resolved this matter.
Thank you once again for taking the time to bring this matter to our attention.
Regards
Liana Stoltzer
Romans Pizza
Thank you for taking the time to contact us regarding your experience at our Pineslopes store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback once we have resolved this matter.
Thank you once again for taking the time to bring this matter to our attention.
Regards
Liana Stoltzer
Romans Pizza
Romans Pizza's reply01 Mar 2015, 10:19
Official
Hello TMB,
Thank you for taking the time to contact us regarding your experience at our Pineslopes store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback once we have resolved this matter.
Thank you once again for taking the time to bring this matter to our attention.
Regards
Liana Stoltzer
Romans Pizza
Thank you for taking the time to contact us regarding your experience at our Pineslopes store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback once we have resolved this matter.
Thank you once again for taking the time to bring this matter to our attention.
Regards
Liana Stoltzer
Romans Pizza