JL
Jimmy L

1 reviews | Active since Sept 2012

05 Oct 2015, 09:10

No value for Money

I bought two Chef salads on Friday the 2nd of October 2015, upon checking the salads when I got home I noticed that both salads were half full. I pay R 40.90 per salad and then I only get half a salad in both containers! I have bought salads many a time from Romans Pizza and have never encountered this problem! I took pictures as proof and you are more than welcome to view them. I really feel as though I have been cheated, instead of telling me \we do not have enough stock"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;888079;710472;14;2;0;0;0;0;2;NULL;NULL;NULL;15/10/05 8:42;15/10/05 7:12;ADVERTISED SPECIALS OUT OF STOCK;6,50E+12;CHECKERS;***;I am a regular customer of Checkers, buying my monthly groceries there, about R3500 - R4000 for more than 7 years now.<br> It is now more than 8 month that Checkers advertised specials in the local news paper, and every time when we got there, nearly, or all the specials were out of stock. Normally because I am halfway packing my trolley, I just carry on and buy the more expensive articles, but really, now I am getting sick and tired of them just advertising the huge special for every body to come and buy there, and then there's nothing. couple of times, I decided to stop and return the following weekend when they would received new stock again (as they said) -because, the specials were still advertised in the next week's paper - came there the following weekend - still no stock...<br> This month, I went there Wednesday, still no stock, but the specials are being advertised until 10/10/15. So, the specials are on for 2-3 weeks, but stock only for two days?? And every time when people come there, they just carry on buying the more expensive stuff, because of time.. Shouldn't they be prepare to have enough stock when advertising, or cancel the special should stock runs out...;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;276959;745467;15;2;0;0;0;0;2;NULL;NULL;NULL;15/10/02 16:20;15/10/05 7:16;Bad Service;6,30E+12;KITCHEN STAFF;***;Me my mom and daughter went to Menlyn on Friday night and decided to eat at Parrots. We wait for more than 30 min for our food, the again we wait for more than 30 min for one don pedro. They were not busy at all. Even the waiter complain about the kitchen staff. This is unacceptable, because we have to walk all they way from the Main entrance to the Restaurant. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;161925;838386;15;5;0;0;0;0;5;NULL;NULL;NULL;15/10/05 9:12;15/10/05 7:17;Excellent service from Roland at Thundergun;;Roland;;Thundergun was very crowded for the SA-Scotland RWC game and it was impossible to get the attention of a waiter. This was brought to manager Roland's attention and he personally handled the requirements of our area for the duration of the game. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;422423;688332;9;2;0;1;0;0;2;NULL;NULL;NULL;15/10/05 9:09;15/10/05 7:19;Sold home but FNB not cancelling policy;***;Jade Griffin;***;My house has been sold and after many e-mails and calls where I have been assured this will be sorted out I am still being charged. They have now even changed the property details on the policy to a property I never owned.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;813215;1213;14;2;0;1;0;0;2;NULL;NULL;NULL;15/10/05 9:05;15/10/05 7:21;Received an sms but still no service;8,91E+12;MR Price;***;After complaining on hello peter i got a quick response from Mr price. During our discussion i was told my services would be cancelled and i would be refunded, after the phone call i even received an sms saying \From Mr Price Financial Services. Your request to cancel insurance products has been received and we have cancelled accordingly.\"" Over the weekend when i went to the store to pay my account it still showed my insurance products and i was not refunded for it. this is very poor service from Mr Price"

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Replies (1)
Romans Pizza
Romans Pizza's reply05 Oct 2015, 15:41
Official
Hello jimmygvl,

Thank you for taking the time to contact us with feedback after your visit to our Willows store.

We at Romans pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.

We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.

We will revert back to you with feedback as soon as this matter has been resolved.

Thank you once again for taking the time to bring this matter to our attention.

Kind Regards

Liana Stoltzer
Romans Pizza