BB
Brian B

1 reviews | Active since Jul 2014

19 Oct 2016, 17:14

NO CUSTOMER SERVICE

<p> Placed an order 45 minutes prior to collecting. Got to shop they did not started. No customer service from front desk, was told it was not their fault as they have no control over kitchen staff and manager sitting talking to friends. This was my first time, not a good experience, but looking at comments here it seems to be a national trend with Romans Pizza.</p>

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Replies (1)
Romans Pizza
Romans Pizza's reply19 Oct 2016, 21:02
Official

Hi Brian,

I've responded to your personal email address and hope to be able to speak with you personally at a time that is convenient for you. I'm really sorry that you had such a disappointing experience. I will make sure that this is attended to.

Kind regards, Mandy - Customer Service Manager